Category: Food & Restaurants, Casinos, Other
Subject: The Stratosphere is TERRIBLE
We stayed at the Stratosphere this past weekend ( 3 April-5 April) for a car show. The first few hours were great but when we needed someone to come fix our tub in our room no one showed up so i fixed it myself, we went to eat at the Roxy restaurant in the Stratosphere and the manager was a total jerk!! He was rude and got in my fiance’s face for no reason. Told we couldn’t have extra towels because it was too expensive to wash and dry towels. Our car was parked in the valet area that was reserved for the car show and our car got broken into and over 750.00 of stuff was stolen from us and they acted like it was our fault and was not very friendly in helping us. The Stratosphere was the worse place!! We saved our money for this trip and was excited to go to Vegas for the first time and then we have the worst weekend ever!!! The staff there was rude and didn’t want to help at all. I will make sure to tell all my friends and family to stay far away from that hotel!! I think we deserve more than a “I’m sorry..” It was ridiculous!!
From: Kathy C.